Voice AI can misinterpret info, leading to wrong answers that confuse...

https://www.bravobookmarks.win/voice-ai-can-slip-up-with-wrong-answers-when-it-mishears-or-misinterprets

Voice AI can misinterpret info, leading to wrong answers that confuse customers. A solid way to catch errors early is to have the system read back order IDs before finalizing, so users hear exactly what’s recorded