Voice AI can mess up answers when it mishears or misunderstands user input. One...

https://www.booknose.win/voice-ai-can-slip-up-when-it-misunderstands-details-or-guesses-wrong-leading

Voice AI can mess up answers when it mishears or misunderstands user input. One practical way to catch these errors early is by adding a readback step—like repeating order IDs back to the user for confirmation before proceeding