Listen without rushing to fix things, ask what would help, and offer one...

https://emilysexpertop-ed.hexaforgey.com/posts/what-should-i-do-if-they-only-want-to-ponder-options-for-weeks

Listen without rushing to fix things, ask what would help, and offer one practical step, like making a call together. You could say, “I’m here, and we can take this one step at a time